Comfort Suites Houston NW - Vintage Park

As a couple that frequently travels and tries new hotels, this has been THE BEST experience we have ever had. We haven't had customer service like this in a LONG time. Every staff member asked how we were doing, the room smelled VERY clean and was spotless to the T, and the meals/drinks were hot and fresh up until the meal time was over. Ever staff member that we made contact with was polite and respectful to us at every turn. Loved how the hotel is power aware by powering the rooms with the card key. Provided a variety of products in the market in the hotel, and not one thing was out of place. The price is worth the stay.

The staff seemed professional enough. They did seem somewhat stressed or scared - not sure - they just seemed uneasy. The room had been remodeled within?a few years?- thus was very functional - had the expected amenities of a Comfort Suites. Room was quiet despite being right on Hwy 249.

Zee was so helpful and caring. We needed milk for the baby the first night and she went the extra mile to get some out of the kitchen.

I never write reviews, but this place really deserves it. Large rooms, great TV, bathroom. Recently renovated so everything worked. The breakfast was great and varied (within its budget). Staff went beyond what I expected in helping us be comfortable.